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| Continuous connectivity and high speed are the mark of a reliable ISP service. While bandwidth management can control bandwidth usage, accelerating download times for subscribers and providing high performance requires that traffic be distributed automatically between the existing ISP links. A single overloaded link can slow down download speeds and lead to loss in QoS, leaving customers dissatisfied. In addition, when a link fails, there must be an automatic mechanism to move traffic to working links. |
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| 24online's multiple gateway load balancing and gateway failover makes optimum use of the ISP links automatically, so that customers can expect continuous, high speed connectivity. At the same time, the ISP does not have to make costly and time-consuming manual intervention to identify the problem link and divert traffic to a working or underloaded link. |
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| These features are essential to raising overall performance and as a cost reduction strategy - continuously monitoring the health of links and automatically and intelligently redirecting traffic to working links. |
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24online balances traffic between multiple Internet links, ensuring high speed connectivity even during peak usage hours. Done on a weight-based round robin method, 24online's automatic load balancing enables service providers to deliver the promised speed in connectivity. |
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Service providers can give greater service to premium customers through 24online by moving their traffic along high speed links, giving them reliable service and creating a loyal base of high-value customers. Premium customers are likely to operate critical applications that need high-speed, continuous connectivity and are willing to pay the price for it. With little effort, service providers can tap this segment effectively through 24online. |
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Failed links can create havoc with customer service, leading to continuous calls on the help desk and dissatisfied customers. 24online checks the status of the gateways on a continuous basis, detects failures in real time and automatically redirects traffic to working gateways, providing a break-free service to customers. |
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This enables service providers to give reliable service at little extra cost with no additional cost and time lag in manual checking and redirecting traffic. Through continuous checks, 24online ensures that trouble is detected even as it occurs and corrective action taken, without subscribers being aware of it. |
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The combination of load balancing and failover in 24online, gives service providers a highly cost-effective and comprehensive method to provide a high-speed, continuous service. |
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With automatic load balancing and gateway failover, time and cost involved in detecting the trouble and redirecting traffic are avoided. Calls to help desk are reduced. Costs are further lowered with static NAT removing the need for multiple public IP addresses. |
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The continuous and high-quality service keeps customers satisfied and generates customer loyalty. |
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By allocating high speed links to premium customers, the high revenue-high profit generating subscriber groups are ensured premium quality service, forming a loyal base of revenue-generating subscriber groups. |
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