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Features Billing Subscriber Management AAA Web Self Care Package Management Bandwidth Management Access Gateway Diagnostic Tool Reporting   Reporting     Product > Features > Reporting     Detailed Network & Subscriber Reporting   24online's extensive reports in tabular and graphic formats give service providers critical data on bandwidth consumption, data transfer, active and inactive subscribers as well as audit reports of action taken at any point of time.   Key Features   Online Users' Bandwidth Consumption and Data Transfer   With 24online, service providers get detailed reports regarding online users, bandwidth being consumed and data being transferred. This can help in identifying possible flooding and other attacks from compromised computers.   Individual Subscriber Data Transfer   Upload and download data transfer of individual subscribers is available, giving service providers an idea of the pattern of usage and allowing them to create attractive subscriber packages based on this information.   Time-based Bandwidth Usage   24online provides reports on bandwidth usage on a particular day, during a certain week, month or year. With this data, service providers can find the pattern of usage and forecast peaks and troughs in bandwidth usage and devise packages based on this real data.   Active - Inactive Subscriber Detail   With 24online's MIS reports on active, inactive and total subscribers, service providers get exact knowledge on their high value customers. This helps them fine tune their messages and create packages targeted at these customers. 24online also enables export of this data into CSV format.     Audit Reports   24online saves all activity performed on the web and console management interface and provides audit reports of the same, allowing service providers to pinpoint the action taken at their end.   Benefits   Early Identification of Attacks   Centralized checks on network connectivity and auto backups through 24online reduce the need for large numbers of personnel to manually check the cause of trouble.     Information to create Attractive Packages   With automated checks on network connectivity, the exact cause of trouble can be pinpointed with no loss of time, leading to immediate deployment of resources to solve the problem. This ensures continued customer satisfaction, loyalty and great word-of-mouth publicity.     Attention to High Value Customers   With upgrades and bug fixes online, upgraded services can be made available to subscribers instantly.     Identifying and Judging Efficacy of Action   With 24online's audit reports, service providers can check back on action taken at their end and judge its efficacy and take corrective action if needed.      White Papers     Converged Distribution of Internet       Bandwidth Capping at Source       Doing business beyond plain vanilla internet access              Request a Quote       Email us at sales@24onlinebilling.com Contact Us on +1 201-484-7581 +1 201-484-7733              Customer Speak       Flawless customer care is what sets 24online apart from the rest of the brands.         Pete Stevens       United Kingdom         More >